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Frequently Asked Questions
  1. What is a personalised Love Letter?
  2. How Much does it cost?
  3. How personal can the Love Letter be and what does it say?
  4. What will it look like?
  5. Can I preview the Love Letter before it is sent?
  6. How will it be mailed and can I choose the mailing date?
  7. Will anyone other than the intended recipient read my private Love Letter?
  8. What is your Privacy Policy?
  9. Can I change my Love Letter once booked?
  10. What if my Love Letter does not arrive?
  11. Love Letter Special/Deluxe v Love Letter Standard
  1. What is a personalised Love Letter?

    The Love Letters we supply are a personalised correspondence from you to a lover. You can choose the letter style for Romantic to raunchy (contains graphical text of a sexually explicit nature)

  2. How Much does it cost?

    Love letters are from £4.99 and include First Class postage & printing and comprehensive personalisation and the facility to make edits to your order once purchased up to midnight the day before your chosen mailing date. You can also choose to have a letter sent Next Day special delivery at a small extra cost.

  3. How personal can the Love Letter be and what does it say?

    The Love Letter contains elements uniquely personal information that you submit at the letter booking section of LoveFrom.com. You can include a nic name, eye, skin and hair colour along with favourite affectionate activity and any special song you share. What it says depends on the style you choose. The erotic letters contain text of a sexually explicit nature, whilst the romantic letters are proclamations of affection and are suitable for existing or potential relationships. You can even add your own P.S. message!

  4. What will it look like?

    Using a special handwriting (effect) font, our words become you words. Beautifully composed on matching premium stationery set.

  5. Can I preview the Love Letter before it is sent?

    Yes you can. An option to a brief preview is presented to you automatically, which you are required to accept before the entering the next stage. Before you confirm your details you will have the option of viewing a "larger" preview. Although this preview can take up to a minute to download, it contains all the personalisation you have submitted. You will be able to make changes right up to 2.00 AM the day of mailing.

  6. How will it be mailed and can I choose the mailing date?

    The Love Letter is mailed first class by Royal Mail and is printed and mailed on the day you select at the time of booking. You will be able to make changes right up to midnight the day before mailings. You can also choose to have a letter sent Next Day special delivery at a small extra cost.

  7. Will anyone other than the intended recipient read my private Love Letter?

    Absolutely Not. Our automated mixture of online software populates the personal love letter you choose and adds it to an export file, which is automatically printed and inserted into an envelope with no human intervention. So please check you spelling carefully and the context of the personlised elements.

  8. What is your Privacy Policy?

    In line with good Internet practice and current data protection legislation Lovefrom.com safeguards the information you provide. Father Christmas Ltd is registered in accordance with the Data Protection act 1998 - registration number: Z7038869. This information is only used to enhance the personal experience of the Love Letters and is NEVER rented or sold to third parties. This Data is deleted 8 weeks after fulfilment.

  9. Can I change my Love Letter once booked?

    Yes you can. By purchasing a Love Letter you automatically create a user account. This will allow you to make edits to the personalisations and mailing date right up to 2.00 AM the day of mailing.

  10. What if my Love Letter does not arrive?

    Although extremely unlikely, occasionally a Love Letter can indeed get "lost in the post". We are not able to offer refunds in such circumstances. However, if we are unable to issue a duplicate in time for a key date we will issue you with a credit for another love letter to the same value. By booking the Love Letter you agree that because we use a 3rd party contractor - in most cases Royal Mail 1st Class- we cannot be liable for non/late-delivery. This is to prevent false claims and keeps costs of the letters to a minimum. The above does not apply if you select Special Delivery (signed for).

  11. Love Letter Special/Deluxe v Love Letter Standard

    All grades are just as magical with equal personalisation options, but as it says on the tin, the special is, well special, really. Arriving with the Love Letter, the Special comprises a 9" luxury Teddy Bear carrying a heart shaped box of heart shaped confectionery. The deluxe comes with the same teddy plus an assortment of sexy gifts as depicted in the product image.

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